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Modification resolution email in users inbox.

Frequently receive Modification Resolution email appear in users inbox as shown below.

14:00:14 Message class: {SU:IPM.Appointment}

14:00:14 Appointment Conflict Resolution

14:00:14 Local subject: {SU:jim patience re Legacy Apps}

14:00:14 Remote subject: {SU:jim patience re Legacy Apps}

14:00:14 Local Message Entry ID: {CB:70, LPB:0x000000005E50680B137F514D8C2527953BD40ABD0700B7AA8BF814CEE848B4B29D04E67406950000007A3FE70000CA64CCA83AAEB247A288A3671490C13D0000E3E2DC6C0000}

14:00:14 Remote Message Entry ID: {CB:70, LPB:0x000000005E50680B137F514D8C2527953BD40ABD0700B7AA8BF814CEE848B4B29D04E67406950000007A3FE70000CA64CCA83AAEB247A288A3671490C13D0000E3E2DC6C0000}

14:00:14 Local Message ChgKey: {CB:20, LPB:0x5652F90408471048949FFB9E7752DDE700016475}

14:00:14 Remote Message ChgKey: {CB:22, LPB:0xCA64CCA83AAEB247A288A3671490C13D00010F539E61}

14:00:14 Local Message PCL: {CB:44, LPB:0x145652F90408471048949FFB9E7752DDE70001647516CA64CCA83AAEB247A288A3671490C13D00010F53C39D}

14:00:14 Remote Message PCL: {CB:44, LPB:0x145652F90408471048949FFB9E7752DDE70001608D16CA64CCA83AAEB247A288A3671490C13D00010F53C3A1}

14:00:14 Checking local modifications

14:00:14 Compare property: 0x00620003

14:00:14 Post-Resolve property: 0x0E12000D

14:00:14 Overwrite property: 0x10810003

14:00:14 Overwrite property: 0x10820040

14:00:14 Ignore property: 0x3FFA001F

14:00:14 Compare named property: 0x82050003

14:00:14 Last writer named property: 0x8503000B

14:00:14 Ignore named property: 0x8503000B

14:00:14 Ignore named property: 0x82170003

14:00:14 Compare named property: 0x8229000B

14:00:14 Compare named property: 0x8244000B

14:00:14 Compare named property: 0x00150003

14:00:14 Ignore named property: 0x82010003

14:00:14 Ignore named property: 0x001A0040

14:00:14 Compare named property: 0x00260003

14:00:14 Compare named property: 0x82020040

14:00:14 Compare named property: 0x823B001F

14:00:14 Compare named property: 0x823C001F

14:00:14 Compare named property: 0x82030003

14:00:14 Getting remote properties

14:00:14 Checking remote modifications

14:00:14 Compare (conflict) property: 0x00620003

14:00:14 Local: {I4:-1429833759}

14:00:14 Remote: {I4:-1429833759


These errors are caused by sync issues and will only occur if the user has an OST file. First fix is to recreate the OST file but for persistent sync error best to prevent the error as shown below:

try adding “enableconflictlogging” in registry edit (hkey_current_user\software\microsoft\office\1x.0\outlook\options) to check if there is any improvement. see the following detailed steps:

note: as the method below is related to modifying the registry, we recommend you backup the registry before the modification in case of losing any data.




a) b) type “regedit” to open the registry editor. c) open “hkey_current_user\software\microsoft\office\1x.0\outlook\options”. note: if you are using outlook 2013, please select 15.0 (1x.0). but is you are using outlook 2016, please select 16.0. d) right-click option > new > dword (32-bit) value > type “enableconflictlogging” and set the value to “0”.


The location for our servers is under HKEY_USERS the rest of path is above. To find the correct SID for the users see section below.


Note this has to be set per profile. So user must be logged in find the user through the Sid find sid as per below


By looking at the Registry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

We can look at these registry hives at following path. Each of the item at this hive is named with the SID of the account. By looking at the ProfileImagePath key under specific account’s hive, you can identify the account’s name. Like below, we can see this is for “NetworkService” account.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList


Also, like below, selected item is for a user named “gaurav” and it’s SID is the name of the hive.


This approach has one limitation which is you can only get the SID of either a local user or a domain

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