Cloud member user shown as external guest user
If there is ever an on-premise or cloud only user with one of the vanity domains i.e. firstname.lastname@example.org but is shown in O365 as a guest user indicated by the globe icon next to the name. I recently came across this issue where an employed member of staff was appearing as a guest user in 365 which means many of the functions and capabilities for the business user in 365 were not permissible. The user account was changed to a member user as below:
To resolve the issue connect to MS online using powershell.
1. Connect-msolservice (login in with global admin credentials)
2. Check status of the user in question i.e. Get-MsolUser -UserPrincipalName email@example.com | fl *type*
Output will read:
CloudExchangeRecipientDisplayType : 1073741824
MSExchRecipientTypeDetails : 2147483648
UserType : Guest
3. User is shown as guest, must change user type to member as shown below:
set-MsolUser -UserPrincipalName firstname.lastname@example.org -UserType Member
Now status should show as member and user should no longer be shown as Guest.